TFLI Limited operates a "fair treatment of customers" policy in order to understand the needs and interests of our clients. Fair treatment of customers is core to our culture and how we behave and conduct our business.
Fair treatment of customers takes into account, not only how we use our clients details, but how we deal with them at all stages of our business relationship. This includes:
All customers should be dealt with in a fair manner throughout their dealings with us.
In our customer's best interests
In the event that our customers have not received their desired outcome, we highly recommend the help offered by moneyadviceservice.org.uk
They offer a wide range of help, including:
· Advice and guides to help improve your finances
· Tools and calculators to help keep track and plan ahead
· Support over the phone and online
Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk